How Oxygen Agency Overcame Challenges to Become the Leading HubSpot Agency in China with Gareth Jones
Jan 08, 2020
Welcome to 2020 and to our brand new Season of Agency Life. In this episode we chat with Gareth Jones who is the CEO of Oxygen Agency in China.
He takes us on his journey of how he started out as being an Entrepreneur from the UK to China. Gareth is the epitome of an entrepreneur and dives deep into his world of agency life.
We chat about:
- Starting out with HubSpot in China
- Overcoming issues with client service in the agency
- The importance of processes & retainers.
- Working in China and the Chinese ecosystem
- Why project management is important
- Hiring Process at Oxygen Agency
- Purposeful growth in 2020
- Working on profitability in the new year
- Having more intention with clients and client work
- Going into software
- What his ah-ha moment was
- Client success
- Realising when a project is not profitable
- Firing a client that is not a good fit
- Balancing home and work life as a business owner.
- Starting with your why
- Working out what your values are